For information about an existing claim or to speak with someone regarding your claim:

Phone: 800-233-8931

For more information on filing a new claim:

Phone: 866-789-3747
Fax: 866-300-8206

Do not fax or email requests for benefits or change in doctors to the fax number or email address above. For requests for benefits or change in doctors, please contact your claims handler directly or send an email to and be sure to reference the ESIS claim number.

Click here for more instructions on filing a new claim.