Alexandra (Alex) Williams oversees the strategic development of ESIS’ integrated technology infrastructure which includes Global RiskAdvantage®, the company’s risk management information system, ESIS’ customized business intelligence and predictive modeling platform, and its new ESIS Claims Operating System (ECOS). She also leads the operational support and information delivery teams and drives the development of technology solutions that empower ESIS’s claims professionals to provide exceptional service and value to clients and brokers.
Ms. Williams has more than 17 years of experience in the industry and has developed systems and technology strategies focused on claims administration. She joined ESIS in 2017, and most recently served as the Vice President and Head of Technology Product Management. Ms. Williams earned a Bachelor of Arts in Psychology from Oglethorpe University in Atlanta, GA.